Frequently Asked Questions
We hope your shopping experience is simple and straightforward! We have prepared a list of Frequently Asked Questions to help you as you shop. Feel free to contact us for anymore information about scrubs, uniforms and accessories.
Why should you choose Infectious Clothing Co. for your uniform needs?
At Infectious Clothing Company, we’re more than just a uniform supplier—we’re your trusted partner in providing high-quality, stylish, and functional uniforms that meet the demands of your profession. Here’s what sets us apart:
Premium Quality & Brands:
We understand that quality is non-negotiable when it comes to uniforms that you rely on day in and day out. That’s why we only stock premium brands known for their durability, comfort, and style. Whether you’re looking for scrubs that withstand the rigours of a busy hospital or uniforms that project professionalism in a clinic, our selection is curated to offer the best in the business. Our focus on quality means you’ll be investing in uniforms that look great and last, saving you time and money in the long run.
Expert Uniform Specialists:
Navigating the world of uniforms can be overwhelming, with many options available. That’s where our team of uniform specialists comes in. With years of experience in the industry, we’re here to provide personalized guidance tailored to your unique needs. Whether you’re outfitting a large team or selecting a single uniform for yourself, we take the time to understand your requirements and recommend the best solutions. Our expertise ensures that you make informed decisions that align with your professional image and practical needs.
5-Star Customer Service:
At Infectious Clothing Co., exceptional service is the cornerstone of a great shopping experience. From the moment you visit our site to the delivery of your uniforms, we’re committed to making your journey smooth and hassle-free. Our 5-star customer service includes responsive support, detailed product information, and a willingness to go the extra mile to ensure you’re delighted with your purchase. We’re not just selling uniforms—we’re building relationships with customers who count on us to keep them looking and feeling their best at work.
Risk-Free Shopping:
We understand that buying uniforms online can sometimes feel uncertain. That's why we offer a risk-free shopping experience with our free returns and exchanges policy. If the size isn’t quite right or you want to try a different style, we’ll handle the rest—no questions asked. This policy ensures you get what you need without any stress, making your online shopping experience with us worry-free.
Business Solutions for Teams:
At Infectious Clothing Co., we understand that different businesses have different needs. Whether you’re managing an extensive hospital network or running a boutique clinic, we offer comprehensive business solutions to meet your uniform requirements. Our services, from bulk orders that save you money to custom embroidery that adds a professional touch, are designed for your convenience. We take the time to understand your business goals and tailor our solutions to help you achieve them. Partner with us and experience the ease of working with a uniform supplier that understands your industry inside and out.
Unmatched Product Consistency:
One of the biggest challenges in the uniform industry is inconsistency in sizing, colour, and stock availability—but not at Infectious Clothing Co. We pride ourselves on offering consistent sizing across all orders, so when you find the perfect fit in a style you love, you can count on it being the same every time. Our colours are also consistent, ensuring that the uniform you ordered today will match the one you ordered last year without any variations in dye. We understand that other brands can have discrepancies in sizing and colour that can cause frustration and inconvenience. We work closely with manufacturers to maintain a steady supply and ensure your loved uniforms are always in stock. Don’t take a chance on inconsistent brands—choose Infectious Clothing Co. for reliable, consistent quality every time you order.
Choose Infectious Clothing Co. for uniforms that work as hard as you do. We’re here to support you with premium products, expert advice, and unbeatable service. Contact us today to discover how we can help you find the perfect fit for your team.
Where is the Infectious Clothing Co. store located, and what are your hours of operation?
Infectious Clothing Co. is conveniently located at 3/15 Page Street, Kunda Park, Sunshine Coast, Queensland, Australia. Our store is in the heart of the Sunshine Coast, making it easily accessible for healthcare professionals and businesses looking for quality scrubs in the Sunshine Coast. Whether you need to update your uniform collection or require expert advice on selecting the perfect scrubs, our store is the ideal destination.
We know your time is precious, especially in the healthcare industry, so we've tailored our store hours to accommodate your busy schedule. Our hours of operation are:
- Monday to Friday: 9:00 AM - 5:00 PM
- Saturday: Currently not open on Saturdays
- Sunday: Closed
Our friendly and knowledgeable team is ready to assist with all your uniform needs during these hours. Whether you're browsing our latest collections, trying on different sizes, or discussing logo embroidery for uniforms and customisation, we're here to help.
Shopping with us comes with the added convenience of local store pickup. The pickup option means you can order online and collect your uniforms conveniently, saving time and shipping costs. Plus, when you visit our store, you can experience the quality of our products first-hand—feel the fabric, check out the fit, and see the vibrant colours that make our uniforms stand out.
For those healthcare workers who can't visit in person, our online store at infectious.com.au offers the same great range and service, available 24/7. With fast shipping options across Australia, including the Sunshine Coast, your new uniforms will arrive quickly, ensuring you're always prepared.
At Infectious Clothing Co., we are committed to meeting all your uniform needs, whether you prefer shopping in person or online. Visit us at our Kunda Park location or explore our website to discover why we're the trusted choice for healthcare professionals on the Sunshine Coast and beyond.
Phone Number:
ph 1300 661 475
Infectious Medical Scrubs Australia
Does Infectious Clothing Co. offer Free Shipping on orders over $250 and Free Exchanges?
Our Return Policy
At Infectious Clothing Co., we believe in making your shopping experience as seamless and convenient as possible. That's why we're proud to offer Free Shipping on all orders over $250 and Free Exchanges to our Australian customers. Here's how our policies stand out:
Free Shipping on Orders Over $250
When you shop with Infectious Clothing Co., you can enjoy the convenience of free standard shipping on all orders over $250. Whether stocking up on fun scrubs for the whole team or treating yourself to new nursing scrubs, you won't have to worry about additional shipping costs. We also offer express shipping options for those in a hurry, ensuring your order arrives exactly when needed. We use Australia Post eParcel to ship to various locations across Australia, including post office boxes, parcel lockers, businesses, and residential addresses—giving you maximum flexibility.
Hassle-Free Returns & Exchanges
We understand that sometimes things don't go as planned—maybe the size isn't quite right, or you've changed your mind about a colour. That's why we offer a 30-day Money Back Guarantee with free returns and exchanges. Here's what makes our returns policy exceptional:
- Self-Managed Returns Portal: We know how important it is to have control over your shopping experience. Our self-managed Returns Portal allows you to initiate a return or exchange at your convenience. There is no need to wait on hold or send endless emails—visit our Portal, follow a few simple steps, and you're done. This user-friendly system puts you in control, making returns and exchanges quick and easy.
- Flexible Return Options: At Infectious, you can choose how to handle your return. Would you prefer a different size or colour? No problem—our exchange option lets you swap for the same product in a variant that better suits you. Want to keep your options open? Opt for store credit to use on a future purchase. And if you'd like a refund, we offer that too, with a small $7.99 restocking fee. We're here to ensure you get what you need and have a great shopping experience.
- No Returns on Embroidered or Altered Items: If you're unsure about sizing or style, we recommend ordering without embroidery to ensure you're delighted with your purchase. Once you're confident, our expert team is ready to customise your medical scrubs with logo embroidery for uniforms, adding that professional touch.
- Australian Orders Only: Our free return labels and exchanges are available exclusively to Australian customers, ensuring a risk-free shopping experience at home. Whether buying scrubs clothing for yourself or outfitting a team with Scrubs Australia, we've got you covered.
- High Standards for Returns: We pride ourselves on maintaining the highest standards of cleanliness and hygiene for our uniforms. That's why we ask that items be returned in excellent condition, free from stains, makeup, or soiling. This helps us guarantee that every product we send out meets the strict standards our customers expect.
Why Choose Infectious Clothing Co.?
Compared to competitors, our returns policy is designed for your convenience. With the flexibility of our self-managed Returns Portal, the option to choose between exchanges, store credit, or refunds, and the security of knowing you won't pay shipping on orders over $250, Infectious Clothing Co. offers a superior shopping experience. Whether you're shopping for nursing scrubs, fun scrubs, or medical scrubs, we understand that your time is valuable, and we're committed to making every aspect of your purchase—from ordering to returns—easy and stress-free.
Choose Infectious Clothing Co. for a shopping experience tailored to your needs, with the flexibility and support you deserve.
Please visit our customer returns portal using the Infectious Returns Portal link to initiate a return or exchange. If you change your mind and are looking for something else, you can even opt for store credit to shop for a different item.
Still have questions?
Call Us: 1300 661 475
Monday - Friday 9am-5pm
Saturdays - Currently closed on Saturdays
Email Us: orders@infectious.com.au
What are some affordable options for women's scrub pants?
If you're in search of high-quality yet pocket-friendly women's scrub pants, Infectious Clothing has a range of options that ensure comfort, durability, and style without breaking the bank. Here are three great choices:
Dickies EDS Pants 86106
- Why Choose These? The Dickies EDS Pants 86106 offer exceptional value for money. Crafted with a blend of cotton and polyester, these pants provide a soft, breathable fit that's perfect for long shifts. With a natural rise and a comfortable elastic waistband, they offer a classic look that's both professional and practical, ensuring your comfort throughout the day. Whether you're looking for black scrub pants or something more colourful, these nursing scrub pants come in a variety of shades to suit your personal style and workplace requirements.
- Customer Reviews:
- "Amazing and breathable scrubs."
- "Comfortable and breathable. 5 stars."
- "Intuitive and ample pockets. Best scrub pants on the market."
- Price Range: Affordable and designed to suit any budget without sacrificing the quality Dickies is known for. These scrub pants are ideal for healthcare professionals who want reliable workwear without overspending.
Cherokee Professionals WW170
- Why Choose These? The Cherokee Professionals WW170 pants are a favourite among healthcare professionals who need reliable and comfortable nursing scrub pants at an affordable price. These scrub pants feature a modern classic fit with a mid-rise and straight leg, giving you a polished and professional appearance. They're made from a durable, easy-care fabric that can withstand the rigours of daily wear, ensuring a long-lasting investment. Available in black and a range of other colours, these pants are perfect for those who need versatile scrub pants that can be mixed and matched with different tops.
- Price Range: The Cherokee Professionals WW170 scrub pants are competitively priced, making them a top choice for budget-conscious buyers who need reliable and comfortable workwear. Whether you're buying a single pair or outfitting a team, these pants offer exceptional value.
Cherokee Revolution WW110
- Why Choose These? The Cherokee Revolution WW110 pants are an excellent choice for those who prefer a little more flexibility in their nursing scrub pants. Made with a four-way stretch fabric, these scrub pants move with you throughout your day, offering unparalleled comfort. They come with a modern fit and a wide waistband, ensuring a snug yet comfortable fit. Plus, the multiple pockets provide plenty of storage space for your essentials, making them highly functional for busy healthcare professionals. These pants are available in black and other popular colours, making them a versatile addition to your work wardrobe.
- Customer Reviews:
- "I love these scrub pants. They are super comfy, plenty of pockets, and a good amount of stretch to allow movement as is necessary as a nurse."
- "I only bought one pair just to try to see what they were like and I love them so much I am going back to buy a couple more."
- "Quality is fantastic, the waistband is really soft and comfortable, and has a really soft stretchy feel to it - highly recommend."
- "Fit is true to size as well which is a bonus when buying online!"
- Price Range: The Cherokee Revolution WW110, while slightly higher in price, remains within an affordable range. This affordability is fantastic considering their added comfort and flexibility, making them a worthwhile investment for healthcare professionals who need durable and comfortable scrub pants.
How do these affordable options compare to more expensive brands?
These affordable options—Dickies EDS Pants 86106, Cherokee Professionals WW170, and Cherokee Revolution WW110—offer many of the same features as higher-end brands, such as durability, comfort, and style, making them excellent choices for scrub pants. The critical difference lies in the price point, which allows you to get high-quality nursing scrub pants without breaking the bank. Whether you prefer black scrub pants or something with more colour, these options are designed to meet the needs of healthcare professionals who require reliable and functional workwear. These scrub pants are not just affordable, but also reliable, ensuring you can focus on your job without worrying about your attire. While they may not include some of the premium features found in more expensive brands, such as luxury fabrics or advanced technology, these scrub pants are made to withstand the demands of your job, providing comfort and durability you can count on.
Where can I purchase these affordable women's scrub pants?
You can purchase these affordable women's scrub pants directly from Infectious Clothing's website. We offer various sizes and colours to suit your needs, including popular choices like black scrub pants, navy, and more vibrant options. Our fast shipping and easy returns make it simple to get the perfect fit. Plus, if you're ordering for a team, you can use our bulk purchasing options for even more significant savings. Visit our Women's Scrub Pants collection to explore these options and more. You'll find the right pair at Infectious Clothing if you need standard or nursing scrub pants with extra pockets and flexibility.
Are these scrub pants available in multiple sizes and colours?
Yes, all three of these affordable scrub pants—Dickies EDS Pants 86106, Cherokee Professionals WW170, and Cherokee Revolution WW110—are available in a wide variety of sizes and colours to suit your individual needs. To help you choose the right size, we have a detailed size guide that provides measurements for each size. Whether you are searching for classic black scrub pants, navy, or something more vibrant, you'll find the perfect fit and colour to match your style and workplace requirements.
Additionally, these scrub pants come in different leg lengths to accommodate various body types. We understand that one size does not fit all, which is why we offer a petite option for those with a shorter leg length, and a tall option for those who need extra length. This ensures that your scrub pants fit well without riding up, giving you the flexibility to choose the most comfortable and flattering fit.
Our range of sizes ensures that everyone, from petite to plus size, can find a pair of scrub pants that fit comfortably and look professional. Whether selecting a specific leg length or exploring different colours, these scrub pants offer healthcare professionals the perfect combination of style, comfort, and practicality. You can be confident that these pants are not only stylish but also designed for your comfort and convenience.