Frequently Asked Questions
We hope your shopping experience is simple and straightforward! We have prepared a list of Frequently Asked Questions to help you as you shop. Feel free to contact us for anymore information about scrubs, uniforms and accessories.
Why buy from Infectious.com.au?
At Infectious Clothing Company, we are committed to providing the best uniform solutions for our customers. We understand that what you wear matters when you're working hard to help others feel and look their best. That's why we've made it our mission to provide premium uniforms and scrubs designed to help you and your team deliver services at your best.
We take great pride in our 5-star customer service, designed to ensure that you have the best experience when you shop with us. We are here to help you with anything you need, from answering your questions to providing you with the best uniform solutions for your team.
Our uniforms and scrubs are of premium quality, and we only work with the best brands in the business. We are uniform specialists, which means we have the knowledge and experience to help you choose the best uniforms for your needs.
We also believe in providing our customers with flexibility, and that's why we offer free returns and exchanges. If you're not completely satisfied with your purchase, you can return or exchange it for something else, no questions asked.
In addition to our retail business, we also offer business solutions for large, bulk orders of uniforms and scrubs. We understand that every business is different, and we're here to help you find the right solutions for your team, whether you're a large hospital or a small clinic.
In short, when you shop with Infectious Clothing Company, you can expect premium uniforms and scrubs, 5-star customer service, the expertise of uniform specialists, free returns and exchanges, and business solutions tailored to your needs. Contact us today to learn more about how we can help you find the perfect uniforms for your team!
Where is the Infectious store located and what hours are you open?
Address:
Infectious Clothing Company
Unit 19/24 Hoopers Road,
Kunda Park, QLD 4556
Shop Opening Hours:
Monday-Friday: 9:00am-5:00pm
Saturdays: 9:00am-12:00pm
Phone Number:
ph 1300 661 475
Does Infectious have Free Shipping over $195 and Free Returns?
Our Return Policy
Infectious has FREE RETURNS and FREE EXCHANGES.
At Infectious, we understand that sometimes things don't work out as planned. That's why we offer a returns and exchange policy for our customers, allowing for returns and exchanges within 30 days of purchase. It's worth noting that items with custom embroidery are final sale and cannot be exchanged. Also, free return labels are only available for orders within Australia.
Please visit our customer returns portal using the Infectious Returns Portal link to initiate a return or exchange. If you change your mind and are looking for something else, you can even opt for store credit to shop for a different item.
Free Shipping
At Infectious, we're pleased to offer our customers various shipping options, including the opportunity to qualify for free standard shipping on orders over $195. For those in need of faster delivery, express shipping is also available. We can ship to various locations across Australia, including post office boxes, parcel lockers, businesses, and residential addresses, providing our customers maximum flexibility.
Still have questions?
Call Us: 1300 661 475
Monday - Friday 9am-5pm
Saturdays - 9am-12pm
Email Us: orders@infectious.com.au
